Privacy Policy

1. Who Cevor is and scope

This policy covers the consumer discovery service. It applies to anyone who uses the Cevor app or website to discover restaurants, create an account, save favorites or build collections.

Cevor Business, used by restaurants to manage their presence on Cevor, is covered separately at /business/privacy.

2. Account information

When you create a Cevor account, Cevor processes the information needed to operate it:

• Name and email address.
• A unique user identifier associated with your account.
• Profile information you choose to provide.
• A profile photo, if you choose to upload one.
• Authentication and session data needed to sign you in and keep your account secure.

3. Discovery data

To provide the discovery experience, Cevor processes data generated as you use the app:

• Searches you perform inside Cevor. This never includes web browsing history from outside the app.
• Restaurant profiles you view or interact with.
• Favorites you save.
• Collections you create to organise your favorites.
• Other interactions needed to operate and improve the discovery experience.

4. Location

Cevor does not require location to browse or search for restaurants.

Precise location is only requested, with your permission, for location-dependent features such as Nearby, so Cevor can show restaurants around you. You can decline or later withdraw this permission through your device settings; doing so does not stop you from using the rest of the app.

Where relevant, Cevor may use coarser location information, such as a city, to organise discovery.

Cevor does not track your location in the background when the app is not in use, and does not maintain a permanent record of your GPS coordinates.

5. Usage analytics

Cevor processes information about how the service is used, including product interactions, discovery and search interactions, sessions, and aggregated engagement and performance information.

This data is used to operate the service, understand how it is used, improve discovery, and measure aggregate engagement with restaurants shown on the platform.

This is not advertising tracking. Cevor does not use this data to track you across other apps or websites, and does not share it with advertising networks.

6. User content

Cevor processes content you choose to provide, including a profile photo you upload and any support messages or feedback you send to Cevor.

7. Restaurant and external content

Restaurant information, photographs and other content may be provided by restaurants, Cevor, licensors or other sources that Cevor is permitted to use.

8. Business users

If you use Cevor Business on behalf of a restaurant, additional data is processed for that purpose, including team access and billing information where applicable. This is described at /business/privacy.

9. Processors and providers

Cevor uses a limited number of service providers to operate the platform, including hosting and infrastructure providers and an email delivery provider for account and service communications.

Where a Cevor Business subscription is active, payments may be processed by Stripe and invoicing or accounting may be handled with Billit. These providers only receive the data necessary to perform their function.

10. Legal bases

• Contract: to create and operate your account and provide the discovery features you use.
• Legitimate interests: to keep the service secure, understand usage and improve discovery.
• Consent: where legally required, including for the device location permission used by features such as Nearby.
• Legal obligation: where Cevor must retain or disclose information to comply with the law.

11. Retention

Cevor keeps personal data for as long as necessary for the purpose it was collected, for example for as long as your account exists for account and discovery data, and for the period necessary to resolve a support request for support messages. Data is deleted or anonymised once it is no longer needed, subject to any legal obligation to retain certain records for longer.

12. Sharing

Cevor does not sell personal data.

Personal data may be shared with the service providers described above as necessary for them to perform their function, and may be disclosed where required by law or to a competent authority.

13. International transfers

Where personal data is processed by a provider located outside the European Economic Area, Cevor takes steps required under applicable data protection law, such as the European General Data Protection Regulation, to ensure the data continues to receive an appropriate level of protection.

14. Your rights

Subject to applicable law, you may request access to your personal data, correction of inaccurate data, deletion, restriction of processing, and object to certain processing. Where technically applicable, you may request a portable copy of your data. Where processing relies on consent, you may withdraw it at any time without affecting processing already carried out.

15. Account deletion

You can generally request deletion of your account from within the app. If you are unable to do so, write to hello@cevor.app and Cevor will act on your request.

Deleting your account removes your access and associated data from active use; it does not mean instant erasure of any records that Cevor must keep for a period to comply with the law.

16. Children

Cevor is not specifically directed to children.

17. No cross-app advertising tracking

Cevor does not track you across other apps or websites for advertising purposes.

18. Changes and contact

This policy may be updated as the service evolves. Material changes will be reflected by updating the date at the top of this page.

Contact

See also