Business FAQ

1. What is Cevor Business?

Cevor Business is how restaurants manage their presence on Cevor, a curated restaurant discovery app launching in Brussels. It covers visibility, identity, information, media, links to external actions, and access for authorized team members.

2. How does a restaurant join?

A restaurant representative requests a presence and provides accurate identifying information. Cevor reviews the request before the presence becomes accessible for management.

3. How is a restaurant presence verified?

Cevor checks that the person requesting access has a reasonable basis to represent the restaurant before granting management rights. Cevor may ask for further information if authority is unclear.

4. Who can access a restaurant's presence?

Only individuals authorized by the restaurant, using their own accounts. Restaurants control who is added and should remove access promptly when someone's role ends.

5. What can be edited on a presence?

Authorized team members can edit information such as the restaurant's identity, description, contact details, external links and media, and manage other supported presence content.

6. Where do photos come from, and who owns them?

Restaurants upload their own photography or media, or media they have the rights to use. The restaurant or the original rights holder retains ownership; Cevor receives a limited licence to host and display it as part of the service.

7. What do analytics show, and what do they never show?

Restaurants may see aggregate discovery and engagement analytics, such as overall view or interest trends. Cevor does not provide individual user identities, precise personal locations, or other data that would identify a specific consumer.

8. What are the plans and how does billing work?

Cevor Business offers paid Founder and Pro plans to new restaurant customers. Legacy plans may remain active for existing accounts under their prior terms. Paid plans may be billed through providers such as Stripe or Billit where applicable. The checkout process and the offer a restaurant accepts are authoritative for pricing, features and billing terms.

9. Can access be suspended, and can a restaurant leave?

Yes. Access or publication can be suspended for reasons such as inaccurate information, content rights problems, unauthorized access or unpaid subscriptions, as described on the suspension page. A restaurant can also request unpublishing, access removal or account deletion at any time, as described on the deletion page.

10. How can a restaurant get help?

Write to the contact address below with questions about setup, access, content or billing.

Contact

See also